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PEOPLE
KNOWLEDGE MANAGEMENT
“If HP knew what HP knows, we would be three times more productive.” – Lewis E. Platt, former CEO at Hewlett-Packard

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Questions

Get answers – not documents

KanBo’s contextual approach to work is a perfect environment for creating and maintaining knowledge in knowledge-intensive environments. Unlike the traditional add-on process of knowledge engineering, KanBo questions help teams to ask and answer questions directly in the context of work that is being currently performed. KanBo questions becomes the way people solve problems and create knowledge as a by-product of problem solving. As a team member you see all open questions, answer them, you can rate answers, you can point questions to specific team members to mimic the way people naturally think about, share, and find information. On top of it KanBo routes unanswered questions to people in your organisation that have the highest reputation in the field context of that question. When similar questions were already answered, KanBo suggests the answers immediately resurfacing knowledge exactly where it is now required.

Insights

Unlock knowledge – organisation wide

People are the source of knowledge. Your team has knowledge buried in old documents, emails, chat messages – and in people’s heads. Retain and store institutional knowledge across teams within your company, giving your employees a way to easily access critical information no matter where in the world they are. KanBo becomes naturally an integral part of the day-to-day operation where knowledge is created in card comments, notes, to-dos, etc. as people work. Everyone who spots valuable knowledge within KanBo can mark it as such effortlessly and then add as much (or as little) structure as needed for categorizing (tagging) it. KanBo gives your distributed teams a private, secure space to collaborate and share knowledge reducing siloed knowledge and the time it takes to find the right information. KanBo AI automatically matches the contexts people are working right now with knowledge already captured and resurfaces it when it matches the current context serving the organization as the centralized and autonomous source-of-truth.

Augmenting Knowledge

Contextual information in the right place at the right time

KanBo provides a self-organizing knowledge ecosystem that facilitates knowledge sharing among users with different perspectives and work contexts. The collective knowledge is gathered effortlessly from a very precise contexts (KanBo Cards) as Questions and Insights and is structured using knowledge models. That way it eliminates the extra burden on employees to document and structure their knowledge because the contexts of where the knowledge is extracted from are very precise, and KanBo’s AI can organize the knowledge autonomously. On the other hand, the same unique AI models match people’s work contexts with the preserved collective knowledge of your organization. The employees are presented with augmented knowledge directly within KanBo Cards where they work, and where knowledge has the biggest impact on the organization.

The effect of contextual retention of knowledge and experience of your people provided by KanBo is unprecedented. Your employees benefit from each other regardless the number of people in the organisation or physical location. If someone leaves the company, her/his knowledge is chained within contexts, tags, and has a factual relevancy scoring based on how helpful it is – his/her knowledge still helps people in the organization long time after (s)he has left the organization.

Notes

Feel organized without the effort

With card notes you capture and grade ideas, inspirations, personal moments and all that information that is too small to become a document but too important to be a comment that gets lost in the streams of information. With practically unlimited space, rich formatting and mentionable users you’ll have everything you need to enrich your work context and move forward.

Bookmarks

Never miss any important information again

It’s easy for good content or important message to vanish into the black hole of board and card streams. In KanBo you can bookmark any action or comment in the stream so you can find it later even if the streams inside of cards grow over time – KanBo has got you covered and positions the stream exactly there where you bookmarked it. So, “read it later” is only one click away with KanBo Bookmarks.

Get started with KanBo today for streamlined work that will drive your business forward

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